Refund Policy

Sakthimadam Trust values the support and devotion of all our devotees and donors. This Cancellation & Refund Policy outlines the terms regarding donations made through our website.

1. Donations Are Non-Refundable

• All contributions made to Sakthimadam Trust are considered voluntary and non-refundable.

• Once a donation is made, it cannot be cancelled or refunded, as funds are immediately allocated to temple activities, spiritual services, and charitable purposes.

2. Exceptions for Refunds

Refunds may only be considered in the following limited circumstances:

• Duplicate Transaction: If the donor accidentally makes the same donation more than once.

• Technical Error: If a transaction is processed due to a payment gateway error or system malfunction.

• Unauthorized Transaction: If a donation is made fraudulently without the donor’s consent.

In such cases, donors must contact us within 7 working days of the transaction with proof of payment.

3. Process for Refund Requests

To request a refund (in applicable cases), please email us at [Insert Email Address] with the following details:

• Donor’s Name

• Transaction ID / Payment Reference Number

• Date and Amount of Donation

• Reason for Refund Request

Our team will review the request and process eligible refunds within 10–15 working days, subject to verification.

4. Mode of Refund

• Refunds, if approved, will be processed to the original payment method (bank account, credit/debit card, or UPI) used during the donation.

• The Trust is not responsible for delays caused by banking/payment gateway networks.